Telecommunications Reforms In Malaysia



The article examines the range and scope of physical and structural changes that have taken place in the telecommunications sector in Malaysia in the past 15 years. It reviews the main policy reforms that have shaped the sector, including corporatization and privatization, and liberalization in fixed line and cellular services. The article documents the increase in competition, particularly in the cellular phone service market. Major regulatory reforms were introduced in the 1990s with the passage of the Communications and Multimedia Act and the establishment of the Malaysia Communications and Multimedia Commission. The key principles for regulating the sector are reviewed, including those directed towards economic regulation and consumer protection. With the absence of a formal competition law in Malaysia, the onus for addressing competition issues in the telecommunications sector rests with the sectoral regulator.