The team was led by Jerker Edström, of IDS, with the expert support of Amadou Moreau, a consultant to IDS, and Xavier Sire, of UNICEF's Division of Policy and Strategy at Headquarters. We would like to thank the staff of the UNICEF Country Office in Senegal for the excellent support, for engaging in the study and for facilitating logistical and diplomatic arrangements, including the Country Representative, Giovanna Barberis, and our key contact, Child Protection Specialist Daniela Luciani, for close engagement in the work. In addition, we thank other colleagues from the office, who engaged directly with the work and, maybe most importantly, we would like to express our heartfelt thanks to the more than 40 people we met, without whose wisdom and insights made this rapid study possible.
Lessons from Senegal's Database System for Case Management for Child Protection: A Pilot Project on Web-based and Mobile Technology
Article first published online: 21 MAR 2013
© 2013 The Authors. IDS Bulletin © 2013 Institute of Development Studies
Special Issue: Real Time Monitoring for the Most Vulnerable
Volume 44, Issue 2, pages 69–81, March 2013
How to Cite
Edström, J., Moreau, A. and Sire, X. R. (2013), Lessons from Senegal's Database System for Case Management for Child Protection: A Pilot Project on Web-based and Mobile Technology. IDS Bulletin, 44: 69–81. doi: 10.1111/1759-5436.12018
- Issue published online: 21 MAR 2013
- Article first published online: 21 MAR 2013
This case study on the Database System for Case Management for Child Protection in Senegal focuses on rapid monitoring for immediate use in service delivery and (thus) complements other country studies in this IDS Bulletin. The case provides an exciting initiative with much potential for improving child protection services, as well as additional information generation with the potential for broader monitoring, advocacy and operations research. The challenges centre on the need for clearer definition and agreement of roles and responsibilities between actors at different levels, as well as coming to an agreed balance of the sharing of data on individual cases with data protection, for confidentiality. The key lesson has been the importance of a collaborative process of developing the system with diverse actors in child protection, coupled with an accompanying consultative process of developing an inter-sectoral national child protection strategy: in other words, a way of establishing common standards together.