Crowdsourcing—an Introduction: From Public Goods to Public Good


  • Nancy Proctor


“Crowdsourcing” is a practice that combines the concepts of “the crowd” and “outsourcing.” Introducing two articles on crowdsourcing in this issue, Nancy Proctor argues that—although we associate crowdsourcing with Web 2.0 and the social media revolution—its origins stretch back to the nineteenth century. Crowdsourcing is examined for its usefulness in creating radical new relationships between museum constituents, users, and institutions—putting the “wisdom of the crowd” in dialogue rather than in competition with formal institutional knowledge.