Decision Sciences

Cover image for Vol. 40 Issue 3

August 2009

Volume 40, Issue 3

Pages 375–625

  1. In This Issue

    1. Top of page
    2. In This Issue
    3. Special Topic Forum: Advancing Decision Making in Service Innovation
    1. IN THIS ISSUE (pages 375–380)

      Vicki Smith-Daniels

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00244.x

  2. Special Topic Forum: Advancing Decision Making in Service Innovation

    1. Top of page
    2. In This Issue
    3. Special Topic Forum: Advancing Decision Making in Service Innovation
    1. Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options (pages 381–402)

      Ning Su, Rama Akkiraju, Nitin Nayak and Richard Goodwin

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00243.x

    2. A Design Theory Approach to Building Strategic Network-Based Customer Service Systems (pages 403–430)

      M. Kathryn Brohman, Gabriele Piccoli, Patrick Martin, Farhana Zulkernine, A. Parasuraman and Richard T. Watson

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00242.x

    3. The Value to the Customer of RFID in Service Applications (pages 477–512)

      Gregory R. Heim, William R. Wentworth Jr. and Xiaosong (David) Peng

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00237.x

    4. Toward a Contextually Anchored Service Innovation Typology (pages 513–540)

      Audhesh Paswan, Derrick D'Souza and Mohammad Ali Zolfagharian

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00239.x

    5. Service Architecture and Modularity (pages 541–569)

      Christopher A. Voss and Juliana Hsuan

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00241.x

    6. A Staged Service Innovation Model (pages 571–599)

      Lisa Z. Song, Michael Song and C. Anthony Di Benedetto

      Article first published online: 31 JUL 2009 | DOI: 10.1111/j.1540-5915.2009.00240.x

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