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Understanding Ideal Experiences


  • Justine Carleton Gage,

    1. Director of insight translation at Lextant, a design research and user experience design consultancy.
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  • Spencer Murrell

    1. Vice president of insight translation at Lextant. Prior to joining Lextant, he spent 17 years at Fitch, Inc, where he headed that consultancy's product development practice.
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Need a visual to inspire your vision for customer experience? This spread will help you see the big picture.