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Nurturing Power Partnerships on the innovation journey


  • Caroline Flagiello

    1. Senior project lead at IDEO with 18 years of design experience in brand strategy, industrial design, fashion, and merchandise marketing to emergent and established consumer markets. Prior to joining IDEO, she was a senior industrial designer at Pentagram. She is a mentor for the internship program at Singularity University and has taught industrial design at the California College of the Arts. She has also lectured at Stanford University, San Jose State University, and the Academy of Art. Her work has been featured in the Victoria and Albert Museum and in several magazines: AXIS, BusinessWeek, Blueprint, ID, Communication Arts, and Graphis. She has received multiple awards and patents in consumer electronics and packaging for her design. Flagiello holds a BFA in industrial design from the California College of the Arts and a merchandise marketing and design degree from the Fashion Institute of Design and Merchandising.
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This IDEO project lead offers five ways to nurture the kinds of partnerships that allow both sides to stretch into new areas of innovation and success.

“Client and consultant” become “partners” when they learn to push each other to the outer bounds of opportunity.