Josip Kotlar is a research fellow at University of Bergamo, Center for Young & Family Enterprise, Via Pasubio 7B, 24044 Dalmine (BG)—Italy.
Goal Setting in Family Firms: Goal Diversity, Social Interactions, and Collective Commitment to Family-Centered Goals
Article first published online: 30 SEP 2013
© 2013 Baylor University
Entrepreneurship Theory and Practice
Family Business Special Issue
Volume 37, Issue 6, pages 1263–1288, November 2013
How to Cite
Kotlar, J. and De Massis, A. (2013), Goal Setting in Family Firms: Goal Diversity, Social Interactions, and Collective Commitment to Family-Centered Goals. Entrepreneurship Theory and Practice, 37: 1263–1288. doi: 10.1111/etap.12065
We are grateful to Lloyd Steier and the two anonymous reviewers for their guidance. We are also indebted to James J. Chrisman, Jess H. Chua, and Pramodita Sharma for their helpful comments on earlier drafts of this article. An earlier version of this article received the Best Paper Award at the Family Enterprise Research Conference, Montreal (Canada), May 2012.
- Issue published online: 6 NOV 2013
- Article first published online: 30 SEP 2013
Goal setting in family firms is very complex due to the interplay between family and business systems. However, this topic is largely overlooked in family business research. In this qualitative study of goals and goal formulation processes among 76 organizational members across 19 family firms, we identify goal diversity as a direct consequence of the overlap between the family, ownership, and business systems. We found that goal diversity is expressed more strongly in the proximity of generational transitions, triggering social interaction processes through which organizational members contrast their goals. Our findings suggest that different types of social interactions lead to different behaviors, with familial social interactions being more effective than professional social interactions in managing goal diversity toward the formation of collective commitment to family-centered goals.