SEARCH

SEARCH BY CITATION

References

  • 1
    Kaae S, Søndergaard B, Haugbølle LS, Traulsen JM. Sustaining delivery of the first publicly reimbursed cognitive service in Denmark – a cross-case analysis. International Journal of Pharmacy Practice, 2010; 18: 3642.
  • 2
    Krass I, Taylor SJ, Smith C, Armour CL. Impact of medication use and adherence of Australian pharmacists' diabetes care services. Journal of the American Pharmaceutical Association, 2005; 45: 3340.
  • 3
    Hibbert D, Bissell P, Ward PR. Consumerism and professional work in the community pharmacy. Sociology of Health & Illness, 2002; 24: 4665.
  • 4
    Stevenson FA, Leontowitsch M, Duggan C. Over-the-counter medicines: professional expertise and consumer discourses. Sociology of Health & Illness, 2008; 30: 913928.
  • 5
    Pirmohamed M, James S, Meakin S et al. Adverse drug reactions as cause of admission to hospital: prospective analysis of 18 820 patients. British Medical Journal, 2004; 329: 1519.
  • 6
    Armour CL, Taylor SJ, Hourihan F, Smith C, Krass I. Implementation and evaluation of Australian pharmacists' diabetes care services. Journal of the American Pharmaceutical Association, 2004; 44: 455466.
  • 7
    Bernsten C, Björkman I, Caramona M et al. Improving the well-being of elderly patients via community pharmacy-based provision of pharmaceutical care: a multicentre study in seven European countries. Drugs and Aging, 2001; 18: 6377.
  • 8
    Herborg H, Søndergaard B, Frøkjær B et al. Improving drug therapy for patients with asthma – part 1: patients outcomes. Journal of the American Pharmaceutical Association, 2001; 41: 539550.
  • 9
    Renberg T, Törnquist KW, Sporrong SK, Lindblad ÅK, Tully MP. Pharmacy users' expectations of pharmacy encounters: a Q-methodological study. Health Expectations, 2011; 14: 361372.
  • 10
    Worley MM, Schommer JC, Brown LM, Hadsall RS, Ranelli PL, Stratton TP. Pharmacists' and patients' roles in the pharmacist-patient relationship: are pharmacists and patients reading from the same relationship script. Research in Social and Administrative Pharmacy, 2007; 3: 4769.
  • 11
    Assa-Eley M, Kimberlin CL. Using Interpersonal perception to characterize pharmacists' and patients' perceptions of the benefits of pharmaceutical care. Health Communication, 2005; 17: 4156.
  • 12
    Hassell K, Noyce P, Rogers A, Harris J, Wilkinson J. Advice provided in British community pharmacies: what people want and what they get. Journal of Health Services and Research Policy, 1998; 3: 219225.
  • 13
    Holdford D, Schulz R. Effect of technical and functional quality on patient perceptions of pharmaceutical service quality. Pharmaceutical Research, 1999; 16: 13441351.
  • 14
    Danmarks Apotekerforening. Årbog lægemidler i Danmark 2011. Copenhagen: Danmarks Apotekerforening, 2011.
  • 15
    Danish Pharmaceutical Association. Skrankerådgivning, 2011. Available at: http://medlemsnettet.apoteket.dk/apotek/skrankeraadgivning/Sider/Skrankeraadgivning.aspx, accessed 4 November 2011.
  • 16
    Traulsen JM. Do patients' views and expectations of pharmacists match those of the profession? The 70th World Congress of Pharmacy and Pharmaceutical Science Lisbon Portugal, 2010.
  • 17
    Sørensen EW, Haugbølle LS, Herborg H, Tomsen DV. Improving situated learning in pharmacy internship. Pharmacy Education, 2005; 5: 223233.
  • 18
    Sørensen EW, Haugbølle LS. Using an action research process in pharmacy practice research – a cooperative between university and internship pharmacies. Research in Social and Administrative Pharmacy, 2008; 4: 384401.
  • 19
    Flick U. An Introduction to Qualitative Research. London: Sage Publications, Inc., 2002.
  • 20
    Kvale S. Interview – En Introduktion Til Det Kvalitative Forskningsinterview. København: Hans Reitzels Forlag, 2005.
  • 21
    Renberg T, Lindblad ÅK, Tully MP. Exploring subjective outcomes perceived by patients receiving a pharmaceutical care service. Research in Social and Administrative Pharmacy, 2006; 2: 212231.
  • 22
    Britten N. Lay views of drugs and medicines: orthodox and unorthodox accounts. In: Williams SJ, Calnan M (eds) Modern Medicine – Lay Perspectives and Experiences. London: UCL Press, 1996: 4873.
  • 23
    Bissell P, Blekinsopp A, Short D, Mason L. Patients' experiences of a community pharmacy-led medicines management service. Health and Social Care in the Community, 2008; 16: 363369.
  • 24
    Simoens S, Lobeau M, Verbeke K, van Aerschot A. Patient experiences of over-the-counter medicine purchases in Flemish community pharmacies. Pharmacy World and Science, 2009; 31: 450457.
  • 25
    Tinelli M, Bond C, Blekinsopp A, Jaffray M, Watson M, Hannaford P. Patient evaluation of a community pharmacy medications management service. The Annals of Pharmacotherapy, 2007; 41: 19621970.
  • 26
    Bond C. Evolution and Change in Community Pharmacy. London: Royal Pharmaceutical Society of Great Britain, 2003.
  • 27
    Odedina FT, Segal R, Hepler CD. Providing pharmaceutical care in community practice: differences between providers and non-providers of pharmaceutical care. Journal of Social and Administrative Pharmacy, 1995; 12: 170180.
  • 28
    Fagerli RAA, Lien ME, Botten GS, Wandel M. Role dilemmas among health-workers in cross-cultural patient encounters around dietary advice. Scandinavian Journal of Public Health, 2005; 33: 360369.
  • 29
    Schouten BC, Meeuwesen L. Cultural differences in medical communication: a review of the literature. Patient Education and Counseling, 2006; 64: 2134.
  • 30
    Haugbølle LS, Sørensen EW, Gundersen B, Petersen KH, Lorentzen L. Basing pharmacy counselling on the perspective of the angina pectoris patient. Pharmacy World and Science, 2002; 24: 7178.
  • 31
    Panvelkar PN, Saini B, Armour C. Measurement of patient satisfaction with community pharmacy services: a review. Pharmacy World and Science, 2009; 31: 525537.
  • 32
    Montgomery AT, Sporrong SK, Manap N, Tully MP, Lindblad ÅK. Receiving a pharmaceutical care service compared to receiving standard pharmacy service in Sweden – How do patients differ with regard to perceptions of medicine use and the pharmacy encounter. Research in Social and Administrative Pharmacy, 2010; 6: 185195.