Patients' satisfaction with the care offered by advanced practice nurses: A new role in Swedish primary care
Article first published online: 4 JUN 2013
© 2013 Wiley Publishing Asia Pty Ltd
International Journal of Nursing Practice
Volume 19, Issue 3, pages 326–333, June 2013
How to Cite
International Journal of Nursing Practice 2013; 19: 326–333 Patients' satisfaction with the care offered by advanced practice nurses: A new role in Swedish primary care, , , , .
- Issue published online: 4 JUN 2013
- Article first published online: 4 JUN 2013
- Manuscript Accepted: AUG 2012
- advanced practice nurse;
- patient satisfaction;
- primary health care
The aim of this study is to describe patients' satisfaction with the new role of advanced practice nurses (APNs) in Swedish primary care. A questionnaire pertaining to patient satisfaction with the care offered by APNs was sent to respondents. Descriptive statistics, a chi-squared test and manifest qualitative content analysis were used during analysis. Although the results show an overall high level of patient satisfaction as regards APN-led care, those patients informed of the APN role prior to a consultation were significantly more satisfied. Respondents' comments indicate that professional treatment and competence are characteristic of the care offered by APNs and also relate the concepts of increased availability of and continuity in health care to the APN role. In order to guarantee the positive development of the APN role in Sweden, continued research is needed from patient, organizational and interprofessional perspectives, including intervention studies of cost effectiveness and the quality of care.