Rewarding Good Citizens: The Relationship Between Citizenship Behavior, Gender, and Organizational Rewards


  • Tammy D. Allen

    1. University of South Florida
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    • 2Correspondence concerning this article should be addressed to Tammy D. Allen, Department of Psychology, University of South Florida, 4202 East Fowler Avenue, PCD 4118G, Tampa, FL 33620-7200. E-mail:

  • 1An earlier version of this paper was presented at the 15th annual meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA, April 2000. The author thanks Walter C. Borman for his helpful comments concerning an earlier version of this manuscript.


The relationship between organizational citizenship behavior (OCB) and two organizational rewards—salary and promotion—was examined. Employee gender also was tested as a moderator. Data from 440 individuals employed in multiple settings indicated that individuals who reported engaging more frequently in OCB directed toward the organization (OCBO) also reported receiving more promotions. Further, results indicated that gender was a moderator such that the relationship between OCBO and promotion was stronger for males than for females. The results also revealed an interaction between OCB directed toward individuals (OCBI) and OCBO. Specifically, high OCBI and low OCBO related to lower promotion rates than did low OCBI and low OCBO. Results are discussed in terms of implications for individual career development.