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The Effects of Social Motivational Training Following Perceived and Actual Interpersonal Offenses at Work

Authors


  • 1This research was supported by doctoral grants from the Ontario Graduate Scholarship and the Social Sciences and Humanities Research Council of Canada (SSHRC) to the first author and Standard Research Grants from SSHRC to the second author. The authors thank Judy Eaton and Ward Struthers' social cognition research group at York University for their helpful comments and assistance with this research.

Abstract

This research was designed to examine the effects of social motivational training (SMT) on coworker interactions following perceived and actual workplace transgressions. Study 1 participants were assigned to an SMT condition or a control condition (Job Satisfaction Training; JST). Their responses to a scenario-based transgression were measured before and immediately after training. Study 2 examined the effects of multiple exposure of SMT 1 week after initial training. In Study 3, workers recounted a negative event at work, received SMT or JST, and an actual behavior was assessed. Study 4 involved face-to-face intervention. After recounting the negative event, participants were given one-on-one SMT or JST. Results indicate that SMT facilitated a prosocial motivational profile immediately after and 1 week following training.

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