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Abstract

<<Building brickwork and stained glass edifices is costly. Yet centres of excellence seem to demand them. Such centres are of limited use unless their product – expertise – can be distributed beyond their walls. Moving experts around the globe to solve problems is costly; moving the problems to experts is not always possible. Virtual institutions can cut the cost by enabling the expertise of a centre of excellence to be distributed more widely and, through telepresence, by enabling more problems to be moved to the experts.>> [N. Beard, ‘Virtual Institutions’, Personal Computer World, July 1994, p.428]