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Abstract

Advances in several key communication and information technologies are worth tracking for their impact on interactive health communication and ability to meet customers' demands. Some of these technologies include wireless technology, integrated computer telephony, improved audio-visual conferencing, speech recognition, digital TV, collaborative tools, network bandwidth, and imaging technology. These technologies enhance physician-patient communication as well as facilitate access to Web-based information and health-related transactions online. This paper highlights the current status of interactive health communication and its impact on Singapore healthcare.