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  1. 1
    A. O'Cathain, E. Knowles, J. Turner, J. Nicholl, Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users' views, Family Practice, 2014, 31, 2, 193

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  2. 2
    Sara M. Locatelli, Sherri L. LaVela, Mary E. Talbot, Michael L. Davies, How do patients respond when confronted with telephone access barriers to care?, Health Expectations, 2014, 17, 3