An exploration of the communication that takes place between nurses and patients whilst cancer chemotherapy is administered
- •Existing studies indicate the importance of the communication that takes place within specific nursing procedures, but a body of knowledge in this area has yet to be developed.
- •This study explores the verbal communication that took place when nurses were administering cytotoxic chemotherapy in a specialized gynaecological oncology unit.
- •Most interactions were initiated by the nurses and concentrated on information giving.
- •Detailed, clear and precise explanations were provided, reflecting the highly technical nature of the procedure.
- •The nurses rarely made any assessment of the patients' understanding of the situation, their preconceptions, or their feelings.
- •It is suggested that there is a need to structure and improve the emotional, supportive, and information-giving techniques employed by nurses.