Quality of life is not only for people served – it is also for staff: the Multi-Focal Approach


Nehama Baum, Muki Baum Treatment Centres, For Children and Adults with Complex Disabilities, Toronto, Ontario, M3J 3C6, Canada (e-mail: nehama@mukibaum.com).


Background  To date, little attention has been given to the concept of quality of life around human resources employment programmes for staff working with persons with a dual diagnosis.

Method  This article describes the implementation of quality of life principles to service provision for people with dual diagnosis and its application to staff training.

Results  This type of experiential training facilitated change in staff's attitude to, and treatment of, the people served.

Conclusion  Human resources development programmes should be based on the same core quality of life principles and domains that guide service delivery on the individual level.