Authentic leadership and nurses' voice behaviour and perceptions of care quality
Article first published online: 15 NOV 2010
© 2010 The Authors. Journal compilation © 2010 Blackwell Publishing Ltd
Journal of Nursing Management
Special Issue: This issue: Positive Working Relationships Matter for Better Nurse and Patient Outcomes Issue editor: Heather K. Spence Laschinger
Volume 18, Issue 8, pages 889–900, November 2010
How to Cite
WONG, C. A., SPENCE LASCHINGER, H. K. and CUMMINGS, G. G. (2010), Authentic leadership and nurses' voice behaviour and perceptions of care quality. Journal of Nursing Management, 18: 889–900. doi: 10.1111/j.1365-2834.2010.01113.x
- Issue published online: 15 NOV 2010
- Article first published online: 15 NOV 2010
- Accepted for publication: 15 April 2010
- authentic leadership;
wong c.a., laschinger h. & cummings g.g. (2010) Journal of Nursing Management 18, 889–900 Authentic leadership and nurses' voice behaviour and perceptions of care quality
Aim The purpose of the present study was to test a theoretical model linking authentic leadership with staff nurses’ trust in their manager, work engagement, voice behaviour and perceived unit care quality.
Background Authentic leadership is a guide for effective leadership needed to build trust and healthier work environments because there is special attention given to honesty, integrity and high ethical standards in the development of leader–follower relationships.
Methods A non-experimental, predictive survey design was used to test the hypothesized model in a random sample of 280 (48% response rate) registered nurses working in acute care hospitals in Ontario.
Results The final model fitted the data acceptably (χ2 = 17.24, d.f. = 11, P = 0.10, IFI = 0.99, CFI = 0.99, RMSEA = 0.045). Authentic leadership significantly and positively influenced staff nurses’ trust in their manager and work engagement which in turn predicted voice behaviour and perceived unit care quality.
Conclusions These findings suggest that authentic leadership and trust in the manager play a role in fostering trust, work engagement, voice behaviour and perceived quality of care.
Implications for nursing management Nursing leaders can improve care quality and workplace conditions by paying attention to facilitating genuine and positive relationships with their staff.