The mediating role of job satisfaction between leader-member exchange and turnover intentions

Authors


Guohong (Helen) Han
Department of Management
Williamson College of Business Adm.
Youngstown State University
One University Plaza
Youngstown, OH 44555
USA
E-mail: ghan@ysu.edu

Abstract

han g. (helen) & jekel m. (2011) Journal of Nursing Management19, 41–49
The mediating role of job satisfaction between leader-member exchange and turnover intentions

Aim  The aim of the present study was to investigate whether job satisfaction mediates between leader-member exchange and nurse turnover intentions.

Background  Limited knowledge is available on the mediating role of job satisfaction between leader-member exchange and turnover intentions in the nursing field.

Method  This is a cross-sectional survey study. Data were collected in a US hospital.

Results  Higher leader-member exchange was associated with lower turnover intentions (β = −0.41, P < 0.001). Leader-member exchange was positively related to one’s job satisfaction (β = 0.50, P < 0.001). Job satisfaction was negatively related to turnover intentions (β = −0.64, P < 0.001). When leader-member exchange and job satisfaction were both controlled for, the link between leader-member exchange and turnover intentions was no longer significant (β = −0.12, P > 0.05).

Conclusion  Job satisfaction mediates the link between leader-member exchange and turnover intentions.

Implications for nursing management  The present study reinforces the significant role of managers. Nurse managers can try to cultivate a good relationship with the nurses. This can enhance nurses’ job satisfaction and in turn lower their turnover intentions.

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