Burnout of registered nurses in South Africa
Article first published online: 25 AUG 2012
© 2012 John Wiley & Sons Ltd
Journal of Nursing Management
Special Issue: This issue: Retention, fatigue, burnout and job satisfaction: new aspects and challenges Issue editor: Kristiina Hyrkas
Volume 22, Issue 5, pages 630–642, July 2014
How to Cite
2014) Journal of Nursing Management 22, 630–642. Burnout of registered nurses in South Africa, (
- Issue published online: 14 JUL 2014
- Article first published online: 25 AUG 2012
- Manuscript Accepted: 18 JUN 2012
- National Research Foundation. Grant Number: 2053917
- job satisfaction;
The aims of this study were to validate the Maslach Burnout Inventory – Human Services Survey (MBI-HSS) for registered nurses in South Africa and to analyse the differences between the levels of burnout of different biographical groups.
The nursing profession is seen as a stressful and emotionally demanding profession, which makes nurses susceptible to burnout.
A cross-sectional survey design with a stratified random sample (n = 818) was used. The MBI-HSS and a biographical questionnaire were administered.
Exploratory factor analysis resulted in a three-factor structure of burnout, consisting of emotional exhaustion, depersonalization and personal accomplishment. Construct equivalence and reliability of the three factors were confirmed. Significant differences were found in burnout levels with regard to language, age, rank, job satisfaction, reciprocity, full-time employment and specialised training.
The MBI-HSS showed acceptable validity and reliability for South African nurses. Burnout is associated with specific factors, including language, age, rank, job satisfaction, reciprocity, full-time employment and specialised training.
Implications for nursing management
The use of the MBI-HSS is recommended to assess burnout of nurses in South Africa. Organisations employing nurses should intervene to prevent and/or manage burnout.