The moderating effects of locus of control and job level on the relationship between workload and coping behaviour among Finnish nurses
Article first published online: 19 OCT 2012
© 2012 John Wiley & Sons Ltd
Journal of Nursing Management
Special Issue: This issue: From Newly Hired to Competent - Perspectives on Working Together Issue editor: Fiona Timmins
Volume 22, Issue 6, pages 811–821, September 2014
How to Cite
2014) Journal of Nursing Management 22, 811–821. The moderating effects of locus of control and job level on the relationship between workload and coping behaviour among Finnish nurses, (
- Issue published online: 11 SEP 2014
- Article first published online: 19 OCT 2012
- Manuscript Accepted: 27 JUN 2012
- Finnish Work Environment Fund. Grant Number: 107217/2007
- University of Helsinki
- coping behaviour;
- job level;
- locus of control;
- nursing management;
- role overload;
- work stress
This study examined a two-fold moderating effect of the locus of control (LOC) and the nurses’ job level on the stress-coping relationship.
The literature on stress lacks studies examining whether control, either as a personality trait or job characteristic, would overtake coping efforts.
A three-way interaction effect (workload × LOC × job level) was applied to test the moderation model. Participants were hospital staff nurses and nurse managers (n = 934) in Finnish hospitals. They responded to an electronic-questionnaire that sought their work loads, coping behaviours and LOC.
The results provided support for the moderation model. Staff nurses with external LOC exerted more coping behaviours when experiencing a high workload. Job level significantly altered the moderating effect of LOC; staff nurses with an internal LOC and nurse managers with an external LOC disregarded coping efforts.
Extrinsic control inherent in higher job levels appeared to undertake the lacking disposition of control among externals diminishing coping efforts.
Implications for nursing management
Job level interacts with LOC on the perception of control in hospitals. Staff nurses with internal LOC and nurse managers with external LOC could make a greater balance between personal and job resources effectively to deal with role overload.