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Inter-organisational collaboration in family-centred practice: A framework for analysis and action

Authors

  • Dorothy Scott

    Corresponding author
    1. Australian Centre for Child Protection, University of South Australia, Magill Campus, Magill, South Australia 5072, Australia.
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Professor Dorothy Scott, OAM, PhD is Director of the Australian Centre for Child Protection, University of South Australia, Magill Campus, Magill, South Australia 5072, Australia.
Email: dorothy.a.scott@unisa.edu.au

Abstract

Inter-organisational collaboration in the human services is challenging because of the multiple and complex nature of the inherent potential sources of conflict. In this paper, a conceptual framework is advanced for assessing the sources of conflict at five levels of analysis: (i) inter-organisational; (ii) intra-organisational; (iii) inter-professional; (iv) inter-personal; and (v) intra-personal. While yet to be systematically tested, this conceptual framework may assist practitioners, managers and policy makers in the human services to enhance collaboration across organisational and sectoral boundaries.

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