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    Thomas W.H. Ng, Simon S.K. Lam, Daniel C. Feldman, Organizational citizenship behavior and counterproductive work behavior: Do males and females differ?, Journal of Vocational Behavior, 2016, 93, 11

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    Ali Bavik, Yuen Lam Bavik, Effect of employee incivility on customer retaliation through psychological contract breach: The moderating role of moral identity, International Journal of Hospitality Management, 2015, 50, 66

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