William K. Roche is at University College Dublin. Paul Teague is at Queen's University of Belfast.
Firms and Innovative Conflict Management Systems in Ireland
Article first published online: 15 MAR 2010
© Blackwell Publishing Ltd/London School of Economics 2010
British Journal of Industrial Relations
Volume 49, Issue 3, pages 436–459, September 2011
How to Cite
Roche, W. K. and Teague, P. (2011), Firms and Innovative Conflict Management Systems in Ireland. British Journal of Industrial Relations, 49: 436–459. doi: 10.1111/j.1467-8543.2009.00774.x
- Issue published online: 15 MAR 2010
- Article first published online: 15 MAR 2010
- Final version accepted on 13 October 2009.
This article examines the practices adopted by firms in the Republic of Ireland to manage conflict involving groups of employees, focusing in particular on the uptake of ‘alternative dispute resolution practices’. The article reveals that conflict management practices take the form of ‘systems’, and it estimates the incidence of innovative conflict management systems, incorporating alternative dispute resolution (ADR) practices, as involving about 30 per cent of firms. A series of influences are shown to be associated with innovative, ADR-based conflict management systems, especially commitment-oriented HRM practices and whether unions are recognized.