Stephen J. Frenkel is at The Australian School of Business, The University of New South Wales. Min Li is at the School of Business Administration, South China University of Technology. Simon Lloyd D. Restubog is at the Research School of Business and School of Management, Marketing and International Business, The Australian National University.
Management, Organizational Justice and Emotional Exhaustion among Chinese Migrant Workers: Evidence from two Manufacturing Firms
Version of Record online: 1 APR 2011
© Blackwell Publishing Ltd/London School of Economics 2011
British Journal of Industrial Relations
Volume 50, Issue 1, pages 121–147, March 2012
How to Cite
Frenkel, S. J., Li, M. and Restubog, S. L. D. (2012), Management, Organizational Justice and Emotional Exhaustion among Chinese Migrant Workers: Evidence from two Manufacturing Firms. British Journal of Industrial Relations, 50: 121–147. doi: 10.1111/j.1467-8543.2011.00858.x
- Issue online: 13 FEB 2012
- Version of Record online: 1 APR 2011
- Final version accepted on 28 February 2011.
This article explores how Human Resource (HR) policies and practices influence employee perceptions of organizational justice, which in turn impacts employee emotions and feelings of emotional exhaustion. Using structural equation modelling and based on employee survey data drawn from two manufacturing organizations, we find that a strong HR system — perceived by workers as distinctive, attractive and consistently implemented — fosters perceptions of distributive, procedural and interactive justice. However, only distributive injustice leads to negative emotions and emotional exhaustion. This is explained by reference to the cultural and institutional context (China), status (migrant) and type of workers (semi-skilled, manual) included in the study. We discuss the theoretical and practical implications that arise from these findings.