Daniel Nyberg is at the University of Sydney. Graham Sewell is at the University of Melbourne.
Relations at Work
Collaboration, Co-operation or Collusion? Contrasting Employee Responses to Managerial Control in Three Call Centres
Article first published online: 8 OCT 2012
© 2012 John Wiley & Sons Ltd/London School of Economics
British Journal of Industrial Relations
Volume 52, Issue 2, pages 308–332, June 2014
How to Cite
Nyberg, D. and Sewell, G. (2014), Collaboration, Co-operation or Collusion? Contrasting Employee Responses to Managerial Control in Three Call Centres. British Journal of Industrial Relations, 52: 308–332. doi: 10.1111/j.1467-8543.2012.00920.x
- Issue published online: 7 MAY 2014
- Article first published online: 8 OCT 2012
- Manuscript Accepted: 28 MAY 2012
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