THE IMPACT OF PUBLIC SERVICE MOTIVES ON WORK OUTCOMES IN AUSTRALIA: A COMPARATIVE MULTI-DIMENSIONAL ANALYSIS
Article first published online: 12 OCT 2007
© 2007 The Author. Journal compilation © 2007 Blackwell Publishing Ltd
Volume 85, Issue 4, pages 931–959, December 2007
How to Cite
TAYLOR, J. (2007), THE IMPACT OF PUBLIC SERVICE MOTIVES ON WORK OUTCOMES IN AUSTRALIA: A COMPARATIVE MULTI-DIMENSIONAL ANALYSIS. Public Administration, 85: 931–959. doi: 10.1111/j.1467-9299.2007.00686.x
- Issue published online: 12 OCT 2007
- Article first published online: 12 OCT 2007
- Date received 31 July 2005. Date accepted 22 March 2006.
There is a general consensus that individuals who are driven to serve the public interest can possess a mix of public service motives for engaging in altruistic actions. This article proposes that when analysed simultaneously, some public service motives may play a more important role than others in influencing work outcomes. The pressing questions are which ones and how? Through a survey of a group of Australian public sector employees, this article explores the relationship between the various dimensions of public service motivation (PSM) and the common work outcomes: organizational commitment, job satisfaction and job motivation. The combinations of PSM dimensions that had a greater impact on these work outcomes are also found to vary with different outcomes.