SEARCH

SEARCH BY CITATION

References

  • Ballinger, C. and Payne, S. (2002) The construction of the risk of falling among and by older people, Ageing and Society, 22, 30524.
  • Blaxter, M. and Britten, N. (1997) Lay Beliefs about Drugs and Medicines and the Implications for Community Pharmacy. Manchester: The University of Manchester.
  • Bytheway, B., Johnson, J., Heller, T. and Rosmary, M. (2000) The management of long-term medication by older people. In School of Health and Social Welfare. (ed.) Milton Keynes: The Open University.
  • Coupland, J. and Coupland, N. (1991) Language, Society and the Elderly: Discourse Identity and Ageing. Oxford: Blackwell.
  • Cribb, A. and Barber, N. (2005) Unpicking the philosophical and ethical issues in medicines prescribing and taking. In Horne, R., Weinman, J., Barber, N., Elliott, R. and Morgan, M. (eds) Concordance, Adherence and Compliance in Medicine Taking. NCCSDO.
  • Cromarty, E., Downie, G., Munro, K. and Ellis, G. (2001) Improving medicines management in the over 75s in Grampian, The Pharmaceutical Journal, 267, 71820.
  • Department of Health (DoH) (2001a) Medicines and Older People. London: HMSO.
  • Department of Health (DoH) (2001b) National Service Framework for Older People. London: HMSO.
  • Dickinson, D., Wilkie, P. and Harris, M. (1999) Taking medicine: concordance is not compliance, British Medical Journal, 319, 787.
  • Dolinsky, D. (1995) How do the elderly make decisions about their medications? Journal of Social and Administrative Pharmacy, 6, 12737.
  • Donovan, J. (1995) Patient decision making, International Journal of Technology Assessment in Health Care, 11, 44355.
  • Drew, P. and Heritage, J. (eds) (1992) Talk at Work. Interaction in Institutional Settings. Cambridge: Cambridge University Press.
  • Dyck, A., Deschamps, M. and Taylor, J. (2005) Pharmacists’ discussions of medication side effects: a descriptive study, Patient Education and Counseling, 56, 2127.
  • Edmunds, J. and Calnan, M. (2001) The reprofessionalisation of community pharmacy: an exploration of attitudes to extended roles for community pharmacists amongst pharmacists and general practitioners in the United Kingdom, Social Science and Medicine, 53, 94355.
  • Fogarty, J. (1997) Reactance theory and patient noncompliance, Social Science and Medicine, 60, 1299309.
  • Frankel, R. (1990) Talking in Interviews: a Dispreference for Patient-Initiated Questions in Physician-Patient Encounters. In Psathas, G. (ed.) Interaction Competence. Washington DC: International Institute for Ethnomethodology and Conversation Analysis and University Press of America.
  • Greenhalgh, T., Robb, N. and Scambler, G. (2006) Communicative and strategic action in interpreted consultations in primary care: a Habermasian perspective, Social Science and Medicine, 63, 117087.
  • Harding, G. and Taylor, K. (1997) Responding to change: the case of community pharmacy in Great Britain, Sociology of Health and Illness, 19, 54760.
  • Heritage, J. and Sefi, S. (1992) Dilemmas of advice: aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers. In Drew, P. and Heritage, J. (eds) Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press.
  • Hibbert, D., Bissell, P. and Ward, P.R. (2002) Consumerism and professional work in the community pharmacy, Sociology of Health and Illness, 24, 4665.
  • Holland, R., Lenaghan, E., Harvey, I., Shepstone, L., Lipp, A., Christou, M., Evans, D. and Hand, C. (2005) ‘Does medication review keep older people out of hospital?’ The HOMER randomised controlled trial, British Medical Journal, 330, 293.
  • Kansanaho, H., Isonen-Sjölund, N., Pietilä, K., Airaksinen, M. and Isonen, T. (2002) Patient counselling profile in a Finish pharmacy, Patient Education and Counseling, 47, 7782.
  • Lask, B. (2002) Daily regimen and compliance with treatment: concordance respects beliefs and wishes of patients, British Medical Journal, 324, 425.
  • Lerner, B. (1997) From careless consumptive to recalcitrant patients: the historical construction of noncompliance, Social Science and Medicine, 45, 1423–31.
  • Lowe, C. (2002) Why don’t older people take their medicines? Prescriber, 1923.
  • Lumme-Sandt, K. and Virtanen, P. (2002) Older people in the field of medication, Sociology of Health and Illness, 24, 285304.
  • Mays, N. (1994) Health Services Research in Pharmacy: a critical personal review. Manchester: Pharmacy Practice Research Unit.
  • McGavock, H. (1996) A Review of the Literature on Drug Adherence. London: The Royal Pharmaceutical Society of Great Britain.
  • Morgall, J. M. and Almarsdóttir, A.B. (1999) The new consumer - implications for pharmacy, The International Journal of Pharmacy Practice, 7, 198201.
  • Morrow, N., Hargie, O., Donnelly, H. and Woodman, C. (1993) ‘Why do you ask?’ A study of questioning behaviour in community pharmacist-client consultations, The International Journal of Pharmacy Practice, 251, 904.
  • NHS (2004) The New Community Pharmacy Framework. London: The NHS Confederation.
  • NHS (2005) The National Health Service Act 1977: The Pharmaceutical Services (Advanced and Enhanced Services) (England) Directions 2005. London: HMSO.
  • NHS Confederation (accessed 2007) The New GMS Contract. http://www.nhsconfed.org/gms.
  • Norris, P. and Rowsell, B. (2003) Interactional issues in the provision of counselling to pharmacy customers, The International Journal of Pharmacy Practice, 11, 13542.
  • Pilnick, A. (1999) ‘Patient Counseling’ by Pharmacists: advice, information, or instruction? The Sociological Quarterly, 40, 61322.
  • Pilnick, A. (2001) The interactional organization of pharmacist consultations in a hospital setting, Journal of Pragmatics, 33, 192745.
  • Pilnick, A. (2003) ‘Patient counselling’ by pharmacists: four approaches to the delivery of counselling sequences and their interactional reception, Social Science and Medicine, 56, 83549.
  • Pronk, M., Blom, L., Jonkers, R. and Bakker, A. (2002) Community pharmacy and patient oriented activities: the Dutch case, Patient Education and Counseling, 46, 3945.
  • RPSGB (1997) From Compliance to Concordance. Achieving Shared Goals in Medicine Taking. London: Royal Pharmaceutical Society of Great Britain.
  • Salter, C., Holland, R., Harvey, I. and Henwood, K. (2007) ‘I haven’t even phoned my doctor yet’. The advice giving role of the pharmacist during consultations for medication review with patients aged 80 or more: qualitative discourse analysis, British Medical Journal, 334, 110104.
  • Sarangi, S. (2000) Activity types, discourse types and interactional hybridity: the case of genetic counselling. In Sarangi, S. and Malcolm, C. (eds) Discourse and Social Life. 1st Edition Harlow: Longman.
  • Shaw, J., Seal, R. and Pilling, M. (2002) Room for Review. London: Medicines Partnership.
  • Silverman, D. (1987) Communication and Medical Practice. London: Sage.
  • Skoglund, P., Isacson, D. and Kjellgren, K.I. (2003) Analgesic medication - communication at pharmacies, Patient Education and Counseling, 51, 15561.
  • Twigg, J. (2000) Bathing - the Body and Community Care. London and New York: Routledge.
  • Williams, K.F. (2007) Re-examining ‘professionalism’ in pharmacy: a South African perspective, Social Science and Medicine, 64, 128596.