The false promise of technological determinism: the case of enterprise resource planning systems

  1. David Grant1,
  2. Richard Hall2,
  3. Nick Wailes3,
  4. Christopher Wright4

Article first published online: 23 FEB 2006

DOI: 10.1111/j.1468-005X.2006.00159.x

Issue

New Technology, Work and Employment

New Technology, Work and Employment

Volume 21, Issue 1, pages 2–15, March 2006

Additional Information

How to Cite

Grant, D., Hall, R., Wailes, N. and Wright, C. (2006), The false promise of technological determinism: the case of enterprise resource planning systems. New Technology, Work and Employment, 21: 2–15. doi: 10.1111/j.1468-005X.2006.00159.x

Author Information

  1. 1

    University of Sydney. E-mail: d.grant@econ.usyd.edu.au

  2. 2

    University of Sydney. E-mail: r.hall@econ.usyd.edu.au

  3. 3

    University of Sydney. E-mail: n.wailes@econ.usyd.edu.au

  4. 4

    University of New South Wales. E-mail: c.wright@unsw.edu.au

Publication History

  1. Issue published online: 23 FEB 2006
  2. Article first published online: 23 FEB 2006

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According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs.

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