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Configuring designers? Using one agile project management methodology to achieve user participation


  • Kristin Lofthus Hope ( has researched cultures of representation in knowledge-intensive work. Currently she works as a senior researcher at the Uni Rokkan Centre, Norway. Eva Amdahl is a research scientist at SINTEF Productivity and Project Management. She has researched knowledge-intensive companies and their use of project methods, and her current research focus is within the field of project management, related to uncertainty management and consultancy


The aim was to examine the possibilities and limits of involving end-users in applied knowledge-producing settings. Is it possible to have user participation as a part of the design process? The agile method DSDM supposed to enhance user participation as well as improve other aspects of the management of computer system design projects.