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    Sarina M. Maneotis, Alicia A. Grandey, Autumn D. Krauss, Understanding the “Why” as Well as the “How”: Service Performance is a Function of Prosocial Motives and Emotional Labor, Human Performance, 2014, 27, 1, 80

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    Thorsten Fauth, Kate Hattrup, Karsten Mueller, Brandon Roberts, Nonresponse in Employee Attitude Surveys: A Group-Level Analysis, Journal of Business and Psychology, 2013, 28, 1, 1

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    Lori Foster Thompson, Zhen Zhang, Richard D. Arvey, Genetic underpinnings of survey response, Journal of Organizational Behavior, 2011, 32, 3
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    Karsten Mueller, Manuel C. Voelkle, Keith Hattrup, On the relationship between job satisfaction and non-response in employee attitude surveys: A longitudinal field study, Journal of Occupational and Organizational Psychology, 2011, 84, 4