The author would like to thank Fred Jablin for guidance on this research and Bill Benoit, the Editor, and two anonymous reviewers for their suggestions for improving earlier versions of this article.
Communication After Job Transfers
Social Exchange Processes in Learning New Roles
Article first published online: 17 MAR 2006
Human Communication Research
Volume 20, Issue 2, pages 147–174, December 1993
How to Cite
KRAMER, M. W. (1993), Communication After Job Transfers. Human Communication Research, 20: 147–174. doi: 10.1111/j.1468-2958.1993.tb00319.x
- Issue published online: 17 MAR 2006
- Article first published online: 17 MAR 2006
This study explores the role of communication in the adjustment process of transferees during the first 3 months at new locations. Research questions and hypotheses are based on social exchange theory. Through content analysis of interview data, descriptions of the process by which transferees learn their roles were developed. Longitudinal questionnaire data were used to explore the impact of feedback and communication relationships on adjustment and the impact of social support as a buffer against unmet expectations. Results suggest the importance of communication during the transfer process.