A Longitudinal Study of Peer Communication During Job Transfers The Impact of Frequency, Quality, and Network Multiplexity on Adjustment



    1. Michael W. Kramer (Ph.D., University of Texas, 1991) is an associate professor in the Department of Communication at the University of Missouri-Columbia.
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  • A previous version of the article was presented at the International Communication Association Annual Convention at Albuquerque, New Mexico, May 28, 1995. The author wishes to thank Fred Jablin for guiding this research project and Bill Benoit, the editor, and the three anonymous reviewers for their suggestions on previous drafts of the manuscript.


This longitudinal research examines the impact of peer communication on transferees moving from one location to another within organizations. Based on uncertainty reduction theory, it examines the impact of the frequency of peer communication, the quality of peer communication, and network multiplexity on transferees’adjustment to their new positions. Results suggest that the quality of peer communication is associated with positive adjustment after 1 month and at 3 months; frequency of peer communication is associated with positive adjustment at 3 months and at 1 year; and the network multiplexity has relatively limited impact. These results suggest the importance of examining the impact of peer communication for reducing uncertainty for employees involved in job transitions instead of focusing exclusively on superior-subordinate communication.