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Consumer fraud and Latino immigrant consumers in the United States

Authors

  • Julia Marlowe,

    Corresponding author
    1. The Department of Housing and Consumer Economics, College of Family and Consumer Sciences, The University of Georgia, Athens, GA, USA
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  • Jorge H. Atiles

    1. The Department of Housing and Consumer Economics, College of Family and Consumer Sciences, The University of Georgia, Athens, GA, USA
    Search for more papers by this author

Dr Julia Marlowe, Housing and Consumer Economics, University of Georgia, Athens, Georgia 30602-3622, USA. E-mail: jmarlowe@fcs.uga.edu

Abstract

Disadvantaged consumers are often the victims of consumer fraud; low-income Latinoa immigrants are especially likely to be victims due to their lack of English proficiency and inexperience in the local marketplace. A qualitative research study using purposeful sampling was conducted to identify areas of consumer fraud experienced by 45 Latino immigrants. Types of unscrupulous practices are identified, including sales of automobiles, prepaid telephone cards and counterfeit documents. Problems with fraud are discussed in terms of a model of disadvantaged consumers and implications for education are suggested to counteract the identified problems.

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