Information and Values in Popular Protests: Costa Rica in 2000

The mass demonstrations in Costa Rica in 2000 opposing a government initiative to deregulate the electricity and telecommunications markets point to the importance of the paths of communication between the people and government leaders to understand mass political mobilisation. This article explains the surprising reaction of the Costa Rican public by focusing on the unwillingness or inability of the policy-makers to articulate their position in a way acceptable to the citizenry, leaving public space under the dominant influence of social organisations that opposed the initiative.