In this study, the social role theory of gender and helping (Eagly & Crowley, 1986) was applied to understand gender differences in helping behavior. Relationships among criterion variables of time spent helping and help quality; and key predictors of problem severity, empathic tendency, anger, sympathy, closeness, causal controllability, coping, and self-efficacy were applied. Participants from a large community sample (N= 1,004) described situations in which they helped a friend and completed questionnaires describing factors that influenced their actions. Recipients of the help also filled out similar questionnaires. It was found that across many problem settings women spend more time helping, give higher quality help, and feel more empathy and sympathy in response to their friends' problems. Further, the presence of anger toward a friend is associated with more time spent helping but a lower quality of help. In contrast, men rate their friends' problems as more controllable/blameworthy and experience more anger. Further, controllability has a greater influence on a number of help-related variables. For both men and women, self-efficacy and perception of problem severity are the greatest direct predictors of helping.