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Keywords:

  • Child;
  • adolescent;
  • views;
  • users;
  • standards

The views of children and young people about the mental health services they receive are central to the tenets of recent government health services policymaking. But do changes to service delivery result from research or projects eliciting children's and young people's views? This article presents evidence that changes may well not result and then discusses what prevents or facilitates CAMHS acting on recommendations gained from user views.