Background: The Primary Mental Health Worker (PMHW) interface role was introduced in England 13 years ago. This study evaluated the development of the role.
Method: 415 English PMHWs (64% of workforce) completed a survey about the services they provide, management organisation, training and development, and job satisfaction.
Results: PMHWs perceive their role to involve successful collaboration with primary care staff, offering improved access to mental health services, and being supported by a generally good infrastructure; although training opportunities remain an area of need.
Conclusions: The workforce development policy appears, from the PMHWs’ perspective, to be successful although training opportunities need consideration.