Address correspondence to Judith K. Barr, Sc.D., Senior Scientist, Qualidigm®, 100 Roscommon Drive, Suite 200, Middletown, CT 06457. Tierney E. Giannotti, M.P.A., Senior Research Associate, and Marcia K. Petrillo, M.A., Chief Executive Officer, are with Qualidigm, Middletown, CT. Shoshanna Sofaer, Dr.P.H., is the Robert P. Luciano Professor of Health Care Policy, School of Public Affairs, Baruch College, The City University of New York, NY. Cathy E. Duquette, Ph.D., R.N., Vice President Nursing and Patient Care Services, is with the Newport Hospital, Newport, RI. William J. Waters, Jr., Ph.D., Deputy Director, is with the Rhode Island Department of Health, Three Capitol Hill, Providence, RI.
Using Public Reports of Patient Satisfaction for Hospital Quality Improvement
Article first published online: 25 JAN 2006
Health Services Research
Volume 41, Issue 3p1, pages 663–682, June 2006
How to Cite
Barr, J. K., Giannotti, T. E., Sofaer, S., Duquette, C. E., Waters, W. J. and Petrillo, M. K. (2006), Using Public Reports of Patient Satisfaction for Hospital Quality Improvement. Health Services Research, 41: 663–682. doi: 10.1111/j.1475-6773.2006.00508.x
At the time this research was undertaken, Dr. Duquette was Senior Vice President at the Hospital Association of Rhode Island. After 1/6/2006, she is at Newport Hospital.
- Issue published online: 25 JAN 2006
- Article first published online: 25 JAN 2006
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