Address correspondence to Robin R. Gillies, Ph.D., School of Public Health, University of California, Berkeley, 140 Warren Hall, Berkeley, CA 94720-7360. Kate Eresian Chenok, M.B.A., is with Chenok Associates, Orinda, CA. Stephen M. Shortell, Ph.D., M.P.H. and Julian J. Wimbush, Sc. B., are with the School of Public Health, University of California, Berkeley, CA. Gregory Pawlson, M.D., M.P.H., is with the National Committee for Quality Assurance, Washington, DC.
The Impact of Health Plan Delivery System Organization on Clinical Quality and Patient Satisfaction
Article first published online: 26 JUL 2006
Health Services Research
Volume 41, Issue 4p1, pages 1181–1191, August 2006
How to Cite
Gillies, R. R., Chenok, K. E., Shortell, S. M., Pawlson, G. and Wimbush, J. J. (2006), The Impact of Health Plan Delivery System Organization on Clinical Quality and Patient Satisfaction. Health Services Research, 41: 1181–1191. doi: 10.1111/j.1475-6773.2006.00529.x
- Issue published online: 26 JUL 2006
- Article first published online: 26 JUL 2006
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