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hesr1343-sup-0001-Author matrix.docWord document79KAppendix SA1: Author Matrix.
hesr1343-sup-0002-Appendix.docWord document95K 
hesr1343-sup-0003-AppendixS1.docWord document15KAppendix S1: Introduction to Queueing Theory.
hesr1343-sup-0004-AppendixS2.docxWord document21KAppendix S2: Analysis of the Models.
hesr1343-sup-0005-AppendixS3.docxWord document86KAppendix S3: Numerical Results of All Tested Cases.
hesr1343-sup-0006-AppendixS4.docxWord document13KAppendix S4: Comparison of Markovian and Non-Markovian Models.

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