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    Hall JA. How big are nonverbal sex differences? The case of smiling and sensitivity to nonverbal cues. In: CanaryDJ, DindiaK, eds. Sex Differences and Similarities in Communication: Critical Essays and Empirical Investigations of Sex and Gender in Interaction. Mahwah, NJ: Erlbaum; 1998: 15577.
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    Friedman HS, DiMatteo MR, Taranta A. A study of the relationship between individual differences in nonverbal expressiveness and factors in personality and social interaction. J Res Person. 1980; 14: 35164.
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    Larsen KM, Smith CK. Assessment of nonverbal communication in the patient-physician interview. J Fam Prac. 1981;12: 4818.
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    Bensing JM. Doctor-patient communication and the quality of care. Soc Sci Med. 1991;32: 130110.
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    Comstock LM, Hooper EM, Goodwin JM, Goodwin JS. Physician behaviors that correlate with patient satisfaction. J Med Educ. 1982;57: 10512.
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    Griffith C, Wilson JF, Langer S, Haist SA. House staff nonverbal communication skills and standardized patient satisfaction. J Gen Intern Med. 2003;18: 1704.
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    Milmoe S, Rosenthal R, Blane HT, Chafetz ME, Wolf I. The doctor's voice: postdictor of successful referral of alcoholic patients. J Abn Psychol. 1967;72: 7884.
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    Roter DL, Hall JA, Katz NR. Relations between physicians' behaviors and analogue patients' satisfction, recall, and impressions. Med Care. 1987;25: 43751.
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    Ambady N, Laplante D, Nguyen T, Rosenthal R, Chaumeton N, Levinson W. Surgeons' tone of voice: a clue to malpractice history. Surgery. 2002;132: 59.
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    Ambady N, Koo J, Rosenthal R, Winograd CH. Physical therapists' nonverbal communication predicts geriatric patients' health outcomes. Psychol Aging. 2002;17: 44352.
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    Roter DL, Hall JA. Doctors Talking to Patients/Patients Talking to Doctors: Improving Communication in Medical Visits. 2nd edn. Westport, CT: Praeger, forthcoming.
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    Channouf A. Subliminal exposure to facial expressions of emotion and evaluative judgments of advertising messages. Eur Rev Appl Psychol. 2000;50: 1923.
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    McKinlay JB, Lin T, Freund K, Moskowitz M. The unexpected influence of physician attributes on clinical decisions: results of an experiment. J Health Soc Behav. 2002;43: 92106.
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    Schulman KA, Berlin JA, Harless W, Kerner JF, Sistrunk S, Gersh BJ. The effect of race and sex on physicians' recommendations for cardiac catheterization. N Engl J Med. 1999;340: 61826.
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    Roter D, Hall JA. Physician gender and patient-centered communication: a critical review of empirical research. Ann Rev Pub Health. 2004;25: 497519.