The Value of Instructional Communication in Crisis Situations: Restoring Order to Chaos


Timothy Sellnow, University of Kentucky, 243 Grehan Building, Lexington, KY 40506, USA; tel: 859-257-7805; Tim.


This article explores the nature of instructional communication in responding to crisis situations. Through the lens of chaos theory, the relevance of instructional messages in restoring order is established. This perspective is further advanced through an explanation of how various learning styles impact the receptivity of various instructional messages during the acute phase of crises. We then summarize an exploratory study focusing on the relationship between learning styles and the demands of instructional messages in crisis situations. We conclude the article with a series of conclusions and implications.