Charles H. Kriebel is a Professor of Industrial Administration at Carnegie-Mellon University. He received his B.S. and M.A. degrees from the University of Pennsylvania and his Ph.D. from M.I.T., where he was a Ford Foundation Fellow. His research in the areas of management science, computers and information systems, operations management, and applied economics has been published in professional journals including Econometrica, Management Science, Operations Research, and others. He has been a National Lecturer of the Association for Computing Machinery and is a Fellow of the American Association for the Advancement of Science. He also serves as an advisor to the U.S. National Academy of Sciences.
APPLICATION OF A PRODUCTIVITY MODEL FOR COMPUTER SYSTEMS*
Version of Record online: 7 JUN 2007
Volume 13, Issue 2, pages 266–284, April 1982
How to Cite
Kriebel, C. A. and Raviv, A. (1982), APPLICATION OF A PRODUCTIVITY MODEL FOR COMPUTER SYSTEMS. Decision Sciences, 13: 266–284. doi: 10.1111/j.1540-5915.1982.tb00148.x
This work was supported in part by NSF Grant APR75-20546. In conducting this research we wish to acknowledge the assistance of: our colleagues John R. McCredie, Jr., Huntley Zia, and Kenneth Burner; personnel at the Westinghouse Research and Development Center, especially Lewis F. Hanes and William Ramage; and two anonymous referees.
- Issue online: 7 JUN 2007
- Version of Record online: 7 JUN 2007
- Received: March 3, 1981. Accepted: November 2, 1981.
- Computer Applications;
- Economic Analysis;
- Performance Evaluation
The performance evaluation of computer systems as they impact on final user requirements for services is a complex task. A management-oriented approach to the issue based on conventional economic theory was described in a previous report as an outgrowth of a joint university-industry research project. In this sequel we report our experience in estimating, testing, and applying this conceptual model.