Karl Pajo is a senior lecturer in the Department of Management, College of Business, Massey University, New Zealand.
Formal Development Opportunities and Withdrawal Behaviors by Employees in Small and Medium-Sized Enterprises
Article first published online: 22 JUN 2010
© 2010 International Council for Small Business
Journal of Small Business Management
Volume 48, Issue 3, pages 281–301, July 2010
How to Cite
Pajo, K., Coetzer, A. and Guenole, N. (2010), Formal Development Opportunities and Withdrawal Behaviors by Employees in Small and Medium-Sized Enterprises. Journal of Small Business Management, 48: 281–301. doi: 10.1111/j.1540-627X.2010.00295.x
Alan Coetzer is a senior lecturer in the School of Management, Faculty of Business and Law at the Edith Cowan University, Perth, Western Australia.
Nigel Guenole is a lecturer in work psychology at Goldsmiths College, University of London, and a research consultant with the Centre for High Performance Development, London.
- Issue published online: 22 JUN 2010
- Article first published online: 22 JUN 2010
This study explores direct and indirect relationships between involvement in formal training and development events, employee attitudes and withdrawal responses including turnover intentions and neglectful behavior for those employed in small and medium-sized enterprises (SMEs). Questionnaire data were obtained from 185 staff employed in a diverse range of SMEs. Our results suggest that employees that participate in more training and development events are less likely to be considering leaving their employer and less likely to engage in neglectful behavior. However, the analysis revealed that the effects of participation in formal training and development are fully mediated by perceptions of organizational support and job satisfaction. In contrast to results from studies in large organizations, affective commitment was not found to be an influential determinant of employee exit intentions or neglect.