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Processes of Mental Health Service Use by Adolescents with Depression


  • Claire Burke Draucker

    1. Claire Burke Draucker, RN, PhD, CS, Delta Xi, Distinguished Professor and Director, Graduate Program in Psychiatric Mental Health Nursing, Kent State University, Kent, OH. The research reported in this article was funded by the Ohio Department of Mental Health, Grant 02.1179. The author acknowledges the research team: Tom Rusk, Laura Paisley Mullen, Karen Strickland, and Andrea Warner. Correspondence to Dr. Draucker, College of Nursing, Kent State University, Kent, OH 44242–0001. E-mail:
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Purpose: To begin development of a substantive theory of the processes of mental health service use by adolescents who are depressed and by their families.

Design: Grounded theory.

Methods: Open-ended interviews were conducted with 52 young adults who were depressed as adolescents, four of their parents, and eight professionals who work with adolescents who are depressed. The constant comparison method was used to analyze the data.

Findings: Adolescents who are depressed and their families perceived several “treatment pitfalls” associated with formal mental health services: (a) “They'll (mental health clinicians) think I'm crazy,” (b) “They'll tell my business,” and (c) “They won't have a clue.” The adolescents and their families interacted with the mental health care providers by engaging in the psychosocial process of “venturing through the system,” that is, proceeding despite possible dangers and risks by steering clear, holding back, and letting it take hold.

Conclusions: Mental health service use by adolescents with depression involved complex and fluid interactional processes among the depressed adolescents, their parents or caretakers, and mental health care providers. Strategies are needed to avoid creating the pitfalls that concern adolescents and their families.