Requests for reprints should be addressed to Gregory Bayer or Lawrence Gerstein, Ball State University, Department of Counseling Psychology, Social Psychology Program, TC 622, Muncie, IN 47306.
An Adaptation of Models of Prosocial Behavior to Supervisor Interventions with Troubled Employees
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 18, Issue 1, pages 23–37, January 1988
How to Cite
Bayer, G. A. and Gerstein, L. H. (1988), An Adaptation of Models of Prosocial Behavior to Supervisor Interventions with Troubled Employees. Journal of Applied Social Psychology, 18: 23–37. doi: 10.1111/j.1559-1816.1988.tb00002.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
With the growth of employee assistance programs (EAPs)a significant demand has been created for individuals trained in the behavioral sciences. This demand has also created opportunities for applied research into EAP systems. Current EAPs have penetrated only a small percentage of the workforce suffering with behavior/medical problems. Adaptation of traditional psycho-social models of prosocial behavior to supervisory intervention practices holds the promise of more efficacious EAP programming. Bystander intervention and equity theories are introduced as prosocial models capable of guiding research and consultative practice within industrial settings. Situational, personal, attributional, cost and response variables associated with EAP utilization are described. Both instrumental and psychological processes inherent within supervisor-worker relationships are elaborated. Social psychologists are encouraged to consider these theoretical systems when contemplating service delivery to the growing EAP movement.