Requests for reprints should be sent to Stuart A. Karabenick, Department of Psychology, Eastern Michigan University, Ypsilanti, Michigan 48197.
Effects of Computer Privacy on Help-Seeking1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 18, Issue 6, pages 461–472, May 1988
How to Cite
Karabenick, S. A. and Knapp, J. R. (1988), Effects of Computer Privacy on Help-Seeking. Journal of Applied Social Psychology, 18: 461–472. doi: 10.1111/j.1559-1816.1988.tb00029.x
The authors wish to acknowledge the significant and invaluable contributions made by computer programmer Donald Schoolmaster for designing the task and by experimenters Douglas McComas, Robert Papazian, and Kyle Rasmussen. Appreciation is also extended to Barry A. Fish for his critical comments on the manuscript. This research was supported by a research award from the Graduate School of Eastern Michigan University.
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
Subjects (N= 28) performing a complex disjunctive concept-formation task on a microcomputer were given the opportunity to seek help following failure to correctly identify concepts. The proportion of those seeking help was significantly greater when the source of help was the computer itself (86%) rather than another person (36%). Consistent with past research, those who did not ask for help gave reasons other than the potential negative social consequences of doing so. Self-report data and a systematic test for the presence of experimenter-induced demand ruled out several possible sources of confounding. The results have implications for designers of time-sharing and networked computer systems.