This research was supported by a grant from the Social Sciences and Humanities Research Council of Canada.
Voice Identification Over the Telephone1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 21, Issue 22, pages 1868–1876, November 1991
How to Cite
Yarmey, A. D. (1991), Voice Identification Over the Telephone. Journal of Applied Social Psychology, 21: 1868–1876. doi: 10.1111/j.1559-1816.1991.tb00510.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
Following a telephone survey investigating attitudes toward police and frequency of personal victimization. 177 citizens between the ages of 18 and 88 years participated without forewarning in a field study on telephone voice identification. Identification accuracy (hits) improved with longer conversation durations (an average duration of 7.8 min compared to conversation durations of 3.2 min and 4.3 min. on average), but the false alarm rate also reliably increased with longer durations in a target-present lineup. False alarms were consistently high (overall M= .48) in the target-absent lineup. No significant differences were found in hit scores or false alarm scores over a two to three day retention interval. No significant correlation was found between confidence scores and accuracy of performance on the target-present lineup (r= .10). but a significant correlation (r= 36) was found on the target-absent lineup.