This research was supported by the eight Australian Police Forces and the Commonwealth Attorney General's Department (Australia). We are grateful to the Greater Manchester Police for lending their assistance. Thanks are extended to Dr. T. Nettelbeck (University of Adelaide) for helpful comments on an early version of this paper.
Police-Public Interactions: The Impact of Conflict Resolution Tactics1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 24, Issue 2, pages 159–175, January 1994
How to Cite
Wilson, C. and Gross, P. (1994), Police-Public Interactions: The Impact of Conflict Resolution Tactics. Journal of Applied Social Psychology, 24: 159–175. doi: 10.1111/j.1559-1816.1994.tb00563.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
Following Hammock and Richardson (1992), it was hypothesized that a preference among some police officers for confrontational rather than conciliatory tactics when dealing with the public may serve to escalate a conflict and thereby explain the documented individual differences in reports of officer assaults. In order to test this possibility, preferred conflict tactics and officers' recent experiences of citizen compliance (and non-compliance) were measured for a sample of 115 English police and 48 Australian police. The results supported the hypothesized relationship by indicating a significant correlation between preferences for specific confrontational and coercive tactics and experiences of noncompliance from the public.