This research was completed while the first author was at the University of Houston. We appreciate the many helpful suggestions provided by our reviewers.
Exploring the Role of Normative-and Performance-Based Feedback in Motivational Processes1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 26, Issue 11, pages 973–0992, June 1996
How to Cite
Johnson, D. S., Turban, D. B., Pieper, K. F. and Ng, Y. M. (1996), Exploring the Role of Normative-and Performance-Based Feedback in Motivational Processes. Journal of Applied Social Psychology, 26: 973–0992. doi: 10.1111/j.1559-1816.1996.tb01120.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
We investigated the role of multiple forms of feedback and of alternative measures of motivation in feedback-goal-performance processes. Results indicated that when performance-based and normative-based feedback are both provided, the two forms of feedback have differential effects on personal goals and intrinsic motivation, supporting our predictions. Moreover, measures of self-efficacy and personal goals worded in relation to performance were more strongly related to performance-based feedback, while self-efficacy and personal goals measures worded in relation to normative information were more strongly related to normative-based feedback, as predicted. These results highlight the importance of investigating more complex feedback environments and examining the role of alternative measures of motivational variables to increase our understanding of motivational processes.